Warranty & Guarantee - Grass
QUALITY MANAGEMENT SYSTEM
Belgotex Floors Quality Management System is certified to ISO 9001. Every product carries the ISO 9001 logo as your assurance of quality and our commitment to maintaining the highest international standard.
FIVE YEAR MANUFACTURING GUARANTEE
Our products are covered by the Belgotex Floors 5-year guarantee against patent and latent defects in the manufacturing process. All claims will be treated in accordance with the South African Carpet Manufacturers Standard Claims Policy. Applicable ranges only. However, these products must be maintained and cleaned in accordance with the written instructions of Belgotex Floors. Devaluation of 20% per annum will apply if material being replaced is due to a manufacturing defect. This guarantee does not cover tears, cuts or burns, or damage relating to the improper use or the application of improper cleaning agents.
6-YEAR LIMITED UV WARRANTY
Belgotex Floors products are covered by a 6-year UV Warranty, which states that when installed and maintained as recommended by Belgotex Floors, these products are covered for fibre degradation and colour fastness for a period of 6 years. Applicable ranges only.
2-YEAR LIMITED UV WARRANTY DIY
Turf only. Belgotex Floors DIY Turf is covered by a 2-year UV Warranty, which states that when installed and maintained as recommended by Belgotex Floors, this product is covered for fibre degradation and colour-fastness for a period of 2 years.
This synthetic yarn, is colour-fast, stain-resistant, anti-microbial and anti-allergenic, and is not normally affected by insects, mould or mildew.
SOUTH AFRICAN CARPET MANUFACTURERS STANDARD CLAIMS POLICY
Belgotex Floors adheres to stringent quality control standards with regard to the manufacturing processes and the materials used. In the unlikely event of a manufacturing or material defect being discovered in your Belgotex Floors product, your claim will be assessed according to the terms of the South African Carpet Manufacturers Standard Claims Policy, subject to a pro-rata devaluation of 20% per annum. The terms and conditions of this policy can be requested from your dealer, any Belgotex Floors branch or viewed at www.belgotexfloors.co.za
• Belgotex Floors Environmental Management System is certified to ISO 14001. This is your assurance of our commitment to the environment.
• Belgotex Floors is a certified Green Building Council South Africa (GBCSA) member.
• It doesn’t matter what flooring you choose, with Belgotex Floors it’s always green! www.environmentalchoice.co.za
• DuraTurf products are lead free. DISCLAIMER RANGES Belgotex Floors reserves the right to change and update its product ranges at any time. Before designing your installation using any named product and its colour way, please contact your dealer to ensure availability.
ARTIFICIAL TURF CARE AND STAIN REMOVAL
Belgotex Floors cannot be held responsible for any damage that may occur to turf as a result of the incorrect application of maintenance and stain removal procedures. Consult your dealer or the DuraTurf website for details on cleaning methods.